Terms & Conditions

These Terms govern your relationship with the operator of hell-spin-canada (accessible exclusively via hellspin777.com). By using this site, you agree to comply with these Terms, which are effective as of 6 November 2025.

Definitions

OBSERVE: Clarity of terminology is essential to legal certainty. EXPAND: Include industry-standard and jurisdiction-tailored definitions. REFLECT: Establishes shared understanding for all subsequent obligations and rights.

• Operator: TechSolutions Group N.V., registered in Curaçao (Company No. 144920), operating hell-spin-canada via hellspin777.com under Curaçao license 8048/JAZ2017-067, valid through 2025.
• User/Player: Any individual who creates an account, accesses, or uses services on hellspin777.com within Canada.
• Account: The personal user profile created to access gambling services provided by hell-spin-canada.
• Bet: A monetary stake placed by the User on an event or game outcome offered by the Operator.
• Bonus: Promotional credits, free spins, or other rewards granted by the Operator, subject to specific terms and wagering requirements.
• Wager: The act of placing bets using either real money or bonus funds.
• Deposit/Withdrawal: The transfer of funds into or out of a User's account by approved payment methods.
• KYC (Know Your Customer): Identity and verification procedures required to comply with anti-money laundering (AML) and regulatory obligations.
• Terms: This legally binding agreement between the User and Operator, as amended from time to time.

Account Registration

OBSERVE: Legal age, identity, and accuracy requirements are foundational. EXPAND: Integrate Canadian KYC/AML standards and operator-specific procedures. REFLECT: Ensures regulatory compliance and secure access for all Users.

1. Eligibility: Only individuals aged 18 years or older, legally permitted under Canadian law, may register for an account on hellspin777.com.
2. Registration Process:
   • Users must provide accurate, complete, and current personal information during registration, including but not limited to full name, date of birth, address, and valid email.
   • Account activation requires verification of the email address through a confirmation link sent by hell-spin-canada.
   • The Operator reserves the right to request additional KYC documentation (e.g., government-issued ID, proof of address, source of funds) to confirm identity, prevent fraud, and comply with AML regulations.
3. User Obligations:
   • Users must maintain the confidentiality and security of their login credentials. Any unauthorized access or misuse must be reported immediately to support@hellspin777.com.
   • Users are responsible for all activity under their account and must not allow third parties to access or use their account.
   • Providing false, misleading, or incomplete information may result in suspension or termination of the account and forfeiture of any winnings.
4. Single Account Policy: Each User may register only one account. Duplicate accounts are prohibited and may be closed without notice.

Regional Compliance Note: Account registration is subject to Canadian legal standards regarding age verification, AML, and responsible gambling obligations.

Betting & Gameplay Rules

OBSERVE: Establish fair, transparent betting and conduct standards. EXPAND: Specify operational rules, user conduct, and integrity protections. REFLECT: Maintains trust, legal compliance, and market integrity.

1. Bet Placement:
   • Bets may only be placed by Users with sufficient available funds in their account.
   • The Operator stipulates minimum and maximum bet amounts per game; these limits are displayed within the respective game interfaces and may vary by title or promotion.
   • Bets are considered accepted only upon confirmation in the User's account history. Once accepted, bets cannot be modified or cancelled except where technical errors or malfunctions are identified by the Operator.
2. Game Integrity:
   • All games operate under certified random number generation and are regularly audited to ensure fairness and compliance with licensing requirements.
   • Any gaming irregularities, technical failures, or malfunctions void affected bets and may result in refunds at the Operator's discretion.
3. User Conduct:
   • Users must not engage in abusive language, threats, harassment, or insults in live casino chats or during gameplay.
   • Any form of cheating, collusion, use of automated software (bots), or fraudulent activity is strictly prohibited and may result in account suspension, confiscation of funds, and legal action.

Regional Compliance Note: All betting and gameplay operations comply with applicable Canadian consumer protection and gaming fairness laws.

Bonus Terms

OBSERVE: Bonuses are subject to additional conditions for legal clarity. EXPAND: Define activation, usage, restrictions, and abuse-prevention rules. REFLECT: Protects both Users and Operator, ensuring regulatory transparency.

1. Bonus Activation:
   • Bonuses are credited in accordance with specific promotional offers or upon User action (e.g., opt-in, code entry).
   • Bonus eligibility requirements and instructions are detailed in the respective promotion's terms, available on hellspin777.com.
2. Wagering Requirements:
   • Each bonus is subject to minimum wagering requirements (e.g., 40x the bonus amount) to be met within a specified timeframe (no later than 31 December 2025), unless otherwise stated.
   • Failure to meet wagering requirements within the stipulated period will result in automatic forfeiture of bonus funds and associated winnings.
3. Prohibited Actions and Games:
   • Bonuses may not be used on certain games, including but not limited to jackpot slots, low-risk roulette, and baccarat. A complete list is maintained on hellspin777.com.
   • Bonus abuse, including but not limited to multiple account creation, collusion, or exploitation of loopholes, is strictly prohibited and may result in bonus removal and account sanctions.
4. Combination Policy: Unless explicitly permitted, Users may not combine multiple bonuses or promotions concurrently. Additional restrictions may apply as set forth in individual promotional terms.

Regional Compliance Note: All bonus offers and their use are subject to Canadian advertising, consumer protection, and responsible gambling regulations.

Payments & Withdrawals

OBSERVE: Payment operations require robust KYC, AML, and consumer protection measures. EXPAND: Detail available payment methods, limits, processing times, and crucial refund conditions. REFLECT: Ensures transparency, legal compliance, and user financial safety.

1. Deposit Methods:
   • Users may fund their accounts using approved methods, including credit/debit cards, e-wallets, and cryptocurrencies. The full list of supported payment providers is available on hellspin777.com.
   • Deposits are subject to minimum and maximum limits as specified per method. No deposit fees are charged by the Operator; third-party provider fees may apply.
2. Withdrawal Procedures:
   • Withdrawals must be requested via the User's account. Payouts will be processed to the same payment method used for deposit, where possible, in accordance with AML policies.
   • Users may be required to complete KYC verification prior to withdrawal, including submission of identity documents, proof of address, and, if applicable, proof of source of funds.
   • Withdrawals are subject to minimum and maximum limits per transaction and per period (see hellspin777.com/payments for current figures).
   • Processing times vary by method but generally do not exceed 7 business days after successful KYC verification. Delays caused by third-party payment providers are outside Operator's control.
3. Refunds and Returns:
   • Requests for refunds of deposits or reversal of bets will be considered only in the case of technical error, system malfunction, or proven unauthorized account access. The Operator's decision is final and binding.
   • Refunds of bonuses are not permitted unless the Operator determines a material error in crediting bonus funds.
4. Currency and Fees: All account operations are conducted in the currency selected at registration. The Operator does not charge transaction fees for deposits or withdrawals, but currency conversion or third-party charges may apply.

Regional Compliance Note: All payment and withdrawal processes are compliant with Canadian AML, anti-fraud, and consumer protection laws.

Limitation of Liability

OBSERVE: Clearly define Operator's obligations while limiting legal exposure. EXPAND: Specify exclusions, user responsibilities, and maximum compensation rules. REFLECT: Balances user protection with Operator's risk management.

1. Operator Obligations:
   • The Operator is committed to ensuring fair, transparent, and accurate gaming outcomes in accordance with all applicable laws and licensing standards.
   • All games and outcomes are subject to regular independent audits.
2. Exclusions of Liability:
   • The Operator is not liable for any losses caused by User error, negligence, or violation of these Terms.
   • The Operator disclaims liability for technical failures, network interruptions, service outages, or force majeure events beyond reasonable control.
   • The Operator is not responsible for the actions or omissions of third-party payment providers, software vendors, or service partners.
3. Maximum Compensation: In any event, the Operator's liability is strictly limited to the amount of the User's last bet placed immediately prior to the event giving rise to the claim.

Regional Compliance Note: All liability clauses are designed to comply with Canadian consumer protection law and do not exclude liability for fraud, gross negligence, or statutory obligations.

Intellectual Property Rights

OBSERVE: Protect Operator's proprietary content and licensed software. EXPAND: Address copyrights, trademarks, prohibitions on unauthorized use. REFLECT: Safeguards brand integrity and legal rights.

• Copyright: All website content, graphics, software, and underlying code on hellspin777.com are the intellectual property of TechSolutions Group N.V. or its licensors and are protected by international copyright laws.
• Prohibition of Unauthorized Use: Users are strictly prohibited from copying, reproducing, distributing, transmitting, displaying, performing, or creating derivative works from any content, software, or materials on hellspin777.com without express written consent from the Operator.
• Trademarks: All brand names, logos, and trademarks associated with hell-spin-canada and hellspin777.com are protected and may not be used without permission.

Regional Compliance Note: These rights are enforceable under Canadian and international intellectual property law.

Privacy & Data Protection

OBSERVE: Data protection is legally mandated. EXPAND: Reference privacy policy and data processing standards. REFLECT: Ensures user trust and regulatory compliance.

All personal data collected and processed by hell-spin-canada via hellspin777.com is managed in accordance with the Operator's Privacy Policy and applicable Canadian and international data protection laws. Users are encouraged to review the Privacy Policy for comprehensive information on data collection, use, retention, and rights.

Changes to Terms

OBSERVE: Terms must be adaptable to regulatory and operational changes. EXPAND: Define notification process and user options. REFLECT: Ensures legal clarity and user autonomy.

1. Notification Procedure: The Operator reserves the right to amend these Terms at any time. Users will be notified of material changes via email, website banner, or other appropriate means before changes become effective.
2. User Options: Continued use of hellspin777.com following notification constitutes acceptance of the revised Terms. Users who do not agree with the changes may discontinue use and request closure of their account in accordance with the Termination & Suspension section.

Regional Compliance Note: All changes are communicated in compliance with Canadian legal requirements for contract variation and consumer notification.

Termination & Suspension

OBSERVE: Legal clarity on account closure and user rights. EXPAND: Define grounds, procedures, and financial outcomes. REFLECT: Protects both Operator and User interests.

1. Grounds for Termination or Suspension:
   • Breach of these Terms, suspected fraud, failure to provide required KYC documents, or engagement in prohibited activity may result in temporary suspension or permanent closure of the account.
   • User-initiated closure requests may be submitted at any time to support@hellspin777.com.
2. Procedure:
   • The Operator will notify the User by email of any suspension or termination, stating the reason(s) and effective date.
   • Users may appeal the decision by contacting complaints@hellspin777.com within 14 days of notification.
3. Refund of Funds: Upon account closure, any remaining balance (excluding bonuses and winnings derived therefrom) will be returned to the User via the original deposit method, subject to completion of KYC verification and deduction of any outstanding liabilities.

Regional Compliance Note: All procedures comply with Canadian gaming law and consumer protection standards.

Governing Law & Jurisdiction

OBSERVE: Identify legal framework and dispute mechanisms. EXPAND: Integrate cross-border regulatory context. REFLECT: Establishes dispute resolution pathway and legal certainty.

• Applicable Law: These Terms are governed by the laws of Curaçao, in accordance with the Operator's licensing obligations, except where Canadian mandatory consumer protection laws apply to Users located in Canada.
• Jurisdiction: Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Curaçao. However, Users residing in Canada may also access Canadian dispute resolution mechanisms as required by law.
• Dispute Resolution: Users are encouraged to seek resolution through the Operator's complaints process (complaints@hellspin777.com) prior to pursuing legal action. Where applicable, disputes may be referred to binding arbitration in accordance with Curaçaoan law or, for Canadian Users, to a Canadian regulatory body or court as mandated by local law.

Regional Compliance Note: Dispute mechanisms are compliant with cross-jurisdictional obligations and Canadian consumer rights.

Contact Information

OBSERVE: Transparency in support and legal contacts. EXPAND: Present all available channels and offices for User recourse. REFLECT: Fosters trust, accountability, and regulatory alignment.

• Customer Support Email: support@hellspin777.com
• Complaints Email: complaints@hellspin777.com
• Website: https://hellspin777.com
• Legal & Registered Address: Dr. H. Fergusonweg 1, Willemstad, Curaçao
• Regional Office (CY): Parthenonos 5, Flat 103, 2020, Nicosia, Cyprus
• Phone: Not specified

Author: Sophie Tremblay (on behalf of TechSolutions Group N.V., operator of hell-spin-canada via hellspin777.com)

For urgent assistance, please use the specified support email above. All communications regarding legal matters or account issues should be directed to the appropriate contact and will be addressed in accordance with these Terms.